Service and Solution

Service Process

JET Technology has established an engineering, assembly and spare parts base in Nantong, one of China's freezers centers. Quality assurance and after-sales service systems are strictly as per the international standard. With a  professional technical service team, JET is dedicated to serving all the customers in frozen food industry. JET is always available when you need us.

Service Centers

Proactive After-Sales Service

JET Technology maintains an independent after-sales service team dedicated to proactive, preventive care. Unlike traditional reactive fault response, our approach combines:

• Rapid emergency response

Comprehensive Equipment Management

We establish detailed equipment file data for each system. Through data screening and analysis, we provide:

• Proactive maintenance reminders

• Regular remote guidance

• Optimized scheduling to avoid operational downtime

Training and Rapid Response

To ensure seamless customer operations, JET offers:

• Free training on equipment use and maintenance

• 12 to 24-hour after-sales response time

• Immediate on-site support to address maintenance needs

Service Commitment

JET's service guideline is to stay one step ahead and always available. Supported by our experienced engineering team, we deliver professional, efficient, and prompt after-sales service to ensure uninterrupted production for our customers.

System Upgrades and Improvements

Upgrading and improving freezing equipment components, including control systems, defrost systems, drive systems, insulation systems, evaporators, belts, and more.

Warranty Policy

• Urgent Parts Request Response

Quick response to urgent parts requests for freezing equipment to minimize downtime and maintain operational efficiency.

• Technical Services and Training

Comprehensive technical services, consultation, and training for the operation and maintenance of quick-freezing systems.

• Preventive Maintenance and Inspections

Preventive maintenance, periodic inspections, calibration, and spare part planning to ensure optimal performance of quick-freezing equipment.